Contact us
We aim to reply within one business day. For account-related issues, signing in to app.viciagent.com and using the in-app support widget is faster than email.
Sales — Enterprise & custom
Pricing for 50k+ minutes/month, custom integrations, BYOC, on-prem, or BYO-keys. Tell us about your use case and we'll set up a call within 2 business days.
sales@viciagent.comSupport — existing customers
Bug reports, billing questions, integration help. For incidents on a live campaign, use the in-app support widget for fastest response.
support@viciagent.comSecurity — vulnerability reports
Found something? We appreciate disclosure. PGP key on request. We don't yet run a bug-bounty program but recognize responsible reporters in our security.txt.
security@viciagent.comPrivacy — GDPR / CCPA / data requests
Data export, deletion, processing inquiries. Subject access requests typically fulfilled within 30 days as required by applicable law.
privacy@viciagent.comMailing address (for legal correspondence):
VICIagent
[Postal address — update before going live with paying customers]
VICIagent
[Postal address — update before going live with paying customers]